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FAQs

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Signing Up with Rhythm

  • What is Rhythm’s 90-Day Easy Energy Promise?
  • What is the Refer A Friend program?
  • Will Rhythm reimburse my current supplier's ETF?
  • What does Fair-for-All Pricing for all mean?
  • Does Rhythm offer renewable energy plans?
  • Will Rhythm purchase my excess solar electricity?
See all 13 articles

Energy Tips and Information

  • How can I lower my electricity usage and bills?
  • What is renewable energy?
  • What do all these words mean? (Energy Glossary)

Billing, Payments and Account

  • How do I read my Rhythm Bill?
  • What are my Billing options with Rhythm?
  • What happens when my contract ends?
  • What kind of fees can I expect with Rhythm?
  • Can I get help paying my Bill?
  • I’ve been disconnected—or I’m about to be. What do I do? 
See all 7 articles

Service

  • How do I get in touch with Rhythm? 
  • What is the Rhythm Rewards Program?
  • How can I report or get information on a power outage?
  • What do I do if I have a problem with my account?
  • How can I sign up for a critical care account?
  • Non-discrimination

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